Your Privacy Matters

At National Business Collections, we are committed to protecting your privacy and safeguarding the information you share with us. Whether you’re requesting a quote, submitting an account for collections, ordering a business credit report, or contacting our team, we take your privacy seriously and strive to maintain the highest standards of security and confidentiality.

This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it.

Information We Collect

We may collect information that you voluntarily provide when you:

• Request a quote
• Submit an account for collections
• Purchase business credit reports
• Complete a contact form
• Call or email our office
• Subscribe to communications
• Apply for employment

Information may include:

• Name
• Company name
• Email address
• Phone number
• Mailing address
• Business information
• Account information related to collection services
• Payment information (when applicable)

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referral websites

How We Use Your Information

The information we collect helps us:

• Provide collection services
• Process requests and inquiries
• Prepare quotes
• Deliver business credit reports
• Improve customer service
• Respond to support requests
• Process payments
• Improve our website and services
• Communicate important updates
• Comply with legal and regulatory requirements

We only collect information necessary to provide our services efficiently and professionally.

Business Collection Information

As a commercial collections agency, some information we receive may relate to businesses, commercial accounts, invoices, contracts, and payment histories.

Information provided for collection purposes is used solely to perform authorized collection activities, account management, dispute resolution, and other legitimate business purposes.

Business Credit Reports

If you request a business credit report through our website, the information you provide may be used to:

• Verify your request
• Process your order
• Deliver requested reports
• Prevent fraud
• Maintain transaction records

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember preferences
• Analyze website traffic
• Improve website functionality
• Measure marketing effectiveness

Most web browsers allow you to disable cookies through your browser settings.

Analytics

We may use analytics tools that help us understand how visitors use our website.

These tools may collect information such as:

• Pages viewed
• Time on site
• Geographic region
• Device type
• Browser information
• Traffic sources

This information is used only to improve our website and customer experience.

Information Sharing

We do not sell your personal information.

Information may be shared only when necessary with trusted third-party service providers who assist us with:

• Website hosting
• Payment processing
• Email communications
• Business operations
• Technology support
• Legal or regulatory compliance

These providers are required to protect your information appropriately.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

While no online system can guarantee absolute security, we continuously work to protect the information entrusted to us.

Confidential Collection Information

Because we work with businesses regarding sensitive financial matters, confidentiality is extremely important.

Information related to collection accounts is handled with professionalism and care and is accessed only by authorized personnel when necessary to perform collection services.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any websites you visit.

Email Communications

If you contact us by email or submit a form through our website, we may use your contact information to:

• Respond to your inquiry
• Provide requested information
• Deliver service updates
• Send important business communications

You may opt out of non-essential communications at any time.

Children’s Privacy

Our website and services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 13.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the ability to:

• Request access to your information
• Request corrections
• Request deletion where applicable
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

National Business Collections

Phone: (770) 740-4440

Our Commitment to Privacy

National Business Collections is committed to protecting the information entrusted to us by our clients and website visitors. We believe transparency, confidentiality, professionalism, and security are essential to earning and maintaining your trust. Whether you’re submitting an account for collections, ordering business credit reports, or simply contacting our team, you can be confident that your information will be handled responsibly and with the highest level of care.