Consumer
Collections
Compassionate. Professional. Results Driven.
We help businesses recover outstanding consumer accounts while maintaining their reputation and protecting customer relationships.
RECOVER ACCOUNTS. PRESERVE RELATIONSHIPS.
Effective Collections
With a Human Approach.
Our consumer collections process is designed to recover what you’re owed quickly and efficiently – without compromising your brand. We use a professional, respectful approach that encourages payment while protecting customer goodwill.
- Pre-collection and placement strategies
- Friendly reminder and outreach campaigns
- Skip tracing and contact verification
- Payment arrangement and settlement options
- Detailed reporting and real-time account updates
- Full compliance with FDCPA and state regulations
OUR CONSUMER COLLECTIONS PROCESS
A Proven 5-Step Approach
Account Review
We analyze account details and build a custom strategy.
Consumer Outreach
We make respectful contact using multiple communication channels.
Resolution
We work with consumers to resolve balances through payment or settlements.
Recovery
We collect what's owed and provide fast, accurate reporting.
Ongoing Support
We continue to support you wtih updates and account follow-up.
Business Collections
(Business to consumer)
Whether we are working for a nationally recognized corporation or locally owned small business, the services we provide help our clients stay competitive by reducing accounts receivable and improving the bottom line.
National Business Collections is a result-orientated Retail and Commercial Collection Agency with an outstanding professional group of Account Representatives, Collectors, and Administrative Personnel. Our excellent staff produces a collection rate much higher than the industry average. (Please see our chart below). We realize the importance of getting the job done while maintaining good relations between you and your customers.
Our highly trained team uses the latest technology, and we operate in a professional and courteous manner. We work strictly on commission, and you will be very happy with our results and customer service!
We Can Start Collecting For You Today
Call Now To Get Started (770) 740-4440.
- Fees as low as 15%
- We work strictly on commission
- No risk 30-day cancellation agreement Modern courteous FDCPA/HIPAA compliant procedures
- Early outs/Pre-collections
- Skip tracing and asset identification
- Customized Reporting
- Credit Reporting
- Online access to your accounts
- Bad Check Collection Specialists
- Free FedEx pickup
- Remittances submitted monthly/more often if you desire
Results Oriented Retail and Commercial Collection Agency
Let's Put Cash Flow
Back in Your Business.
Contact us today for a free consultation and see how we can help you recover more – faster.